Mapping out the roles for any type of business is very important.
You should create documentation for your business roles.
Think of the business roles document as a guiding set of instructions for each and every role within the business.
Do not be intimidated by the examples in this course, it is more about motivating you to think BIG about the future of what your business could be, and how the components form a complete whole.
The examples in this course were created for a company I grew called Social Media In Business, which was primarily a business selling social media services and hosting social media related events.
As you read through the sections you should contextualize the roles for your own situation and think hard about how they relate.
The intended outcome of this course is for you to create your own Business Roles documentation for your business.